Responsible gambling

As part of our commitment to providing a safe and enjoyable experience for all players, we take responsible gaming very seriously. At Kwiff, we have implemented various tools and measures to help you manage your betting and gaming activities responsibly.

Setting Limits

To promote responsible gaming, we encourage you to set limits on your account activity. This can include:

Deposit Limit: Set a limit on the amount of money that can be deposited into your account.
Daily Staking Limit: Control the maximum amount you can bet in one day.
Weekly Loss Limits: Set a weekly loss cap for each game or overall.

You can access these limits by visiting the "Responsible Gaming" section of My Account. Our system will also monitor your activity and request further verification or limit adjustments if we notice any suspicious behavior.

Time-Outs and Self-Exclusion

In addition to setting limits, you may also wish to consider a Time-Out or Self-Exclusion from Kwiff:

Time-Out: Temporarily close your account for a specified period of time (from 24 hours up to six months).
Self-Exclusion: Permanently exclude yourself from playing on our platform.

These options allow you to take a break from gaming and focus on other aspects of your life. If you choose to Self-Exclude, please be aware that it will also mean that you cannot use any bonus offers or rewards during this period.

Support and Resources

If you're concerned about your betting habits or need guidance on managing your account responsibly, we encourage you to reach out to our Customer Support team via Live Chat (Monday - Friday: 10am-6pm) or email. We're here to help!

Additionally, we provide links to reputable organizations that offer support and resources for responsible gaming:

GamCare
GAMSTOP

Protecting Vulnerable Players

We take the welfare of our players very seriously and strive to prevent problem gambling among vulnerable groups, such as minors or those with a history of addiction. To ensure this, our system is designed to detect suspicious behavior and may request further verification from users exhibiting certain patterns.

By taking proactive steps towards responsible gaming, you can enjoy your time at Kwiff while maintaining control over your betting habits.